Privacy policy

Revision Date: May 19, 2025

8x10 Dot Photography does not collect personal information from its visitors for marketing or analytics tracking purposes

Functional cookies
- considered "essential" to power and secure the website are operational and cannot be turned off
- you will see a "cookies banner" at the bottom of this website, asking for your consent, if you do not consent, please leave this site

Your email address will be used to communicate with you on the topic initiated by the sender/inquirer and may be saved as documentation
- until any issues are resolved
- or agreement has ended,
- at which time it will be purged
The content of your email, partial or complete, will not be shared or included in any other medium/media

DO NOT INCLUDE SENSITIVE INFORMATION (address, full name, age...) in your email, as 8x10 Dot Photography cannot guarantee against intrusions in the various forms of cyberattacks
- if you are unsure of the origin of the email, ask me

YOUR PHONE NUMBER

Your phone number will be used only if you have ordered a product through the 8x10 Dot Photography's website, for contacting you during the delivery process

If you have indicated to 8x10 Dot Photography that you want to be contacted via phone,
- you will need to provide a specific date and time,
- and you will be contacted only during that specified time period

Your phone number will not be used for any other purposes other than outlined above

SOCIAL MEDIA

There are only options to share product information from this website, you will see various social buttons with product listings

Sharing of any other content from 8x10 Dot Photography's website is not permitted

8x10 Dot Photography has two social media accounts for you to engage with:
- Facebook page
- Instagram account - restricted to age 21 and above
  - sharing of 8x10 Dot Photography's social media content is allowed on social media/sharing platforms
No personal information is collected by 8x10 Dot Photography's Facebook page or Instagram account
- however, you may want to review Meta's privacy policy, as social media platforms have terms specific to their business agenda

8x10 Dot Photography will only use your social media name/handle/account to communicate with you on the social platform
- communication will be restricted to the topic initiated on the platform
  - for example, if you have started a discussion about the size of a print, it is expected the discussion will continue along this topic and not about something like, "what other projects are you working on?"
- your name/handle/content will not be shared/used for purposes other than the original communication topic on the social platform

PAYMENT DATA

8x10 Dot Photography uses Wix's payment processor for completing customers' purchase transactions
- You may review Wix's privacy policy, if you are not already familiar

8x10 Dot Photography does not have access to customers' credit card numbers or bank details

It's a good idea to review your payment method/card's privacy and fraud prevention measures (that could result in declined transactions), for which 8x10 Dot Photography has no influence

WEBSITE SECURITY

HTTPS/TLS encryption is provided on every page of 8x10 Dot Photography's website

Only one person is responsible for the administration of 8x10 Dot Photography's website and communication:
- Christina Shivcharan - contact her via email - if you have concerns or questions regarding these privacy policies

Maintenance of this website is always completed through a secure private internet connection

In case the 8x10 Dot Photography's website or its email accounts experiences a security breach, either through a cyberattack event, or other software/hardware malfunctions
- 8x10 Dot Photography will post a notice (as soon as technically possible) on its Facebook page/Instagram account to notify its past/present/potential visitors
- A record of any breaches is being kept, as per PIPEDA

WORKING WITH 8X10 DOT PHOTOGRAPHY

Information (name, email address, project specs., and budget) provided in the Working with 8x10 Dot Photography Proposal form will only be used to communicate with you regarding projects being worked on with 8x10 Dot Photography
- information provided in this form will be saved as project documentation
  - for example, budget, type of work requested and timeline
  - for the purpose of resolution in case of a disagreement between the client and 8x10 Dot Photography
  - the stored documentation will be accessible only to the owner of 8x10 Dot Photography and is saved with a secured cloud storage provider

You will not receive any marketing emails as a result of using this submission form

Please review the separate terms and guidelines for Working with 8x10 Dot Photography

REQUESTING INFORMATION

8x10 Dot Photography operates on a need-to-know basis

VIDEO MEETING

For serious inquires or security concerns
- regarding products, commissioned projects, or website content,
- where more in-depth/private communication is necessary,
- video chat/conference will be made available, using either:
  - Zoom/Microsoft Teams/Google Meet

Discussion(s) will be recorded for documentation purposes
- after the resolution of any issues/topics, the recording(s) will be purged

CUSTOMER EXPERIENCE SURVEY

8x10 Dot Photography will ask its buyers for feedback, via an anonymous form, on their experience to ensure any (potential) issues are being proactively addressed
- It will be your choice if you want to give feedback

Questions on the survey will change from time to time, depending on the needs of 8x10 Dot Photography
- for example, if there has been a pattern of issues, customers' feedback will be enlisted to help investigate and resolve the issues